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FAQ's

Getting Started

How do I register?

To open an account at Super Scot Bingo, please click on either the 'Click Here To Join!' link located at the top of the page or the 'Easy Start' button located on the right side of the page.

How do I log-in?

Just enter in your chosen alias and password in the "Members" box located on the right-hand side of the page, and select the 'login now' button.

How do I play Bingo?

Deposit some money into your account, (please see the Deposits and Withdrawals section if you're not sure how to do this), click on 'Bingo' and chose which kind of Bingo you'd like to play - 75 ball or 90 ball. 90 ball is the one most UK residents would recognise. You will have a choice of different rooms - some with guaranteed jackpots at certain times, others with smaller jackpots starting in a couple of minutes. Having entered a room by clicking on its large button, you need to buy Bingo tickets. Click on 'Buy Tickets' and then select the cards you like the look of - it's all completely random, but some people prefer to chose cards with their lucky numbers! Once you've bought your cards, the game starts and you're off!

Super Scot Bingo's system can be set to check off the numbers you've got as they are called out ("covers" in Bingo language) and will automatically tell you if you're a winner. This leaves you free to chat in the chat room and play chat games.

There are smaller prizes for being the first person to cover one line of numbers, the first person to cover two lines of numbers and of course the jackpot goes to the first person who covers all the numbers on a card. BINGO!

What are Decreasing Full House prizes and Progressive Jackpots?

Super Scot Bingo is available 24 hours a day but we've arranged special jackpots at peak times of day.

Some of our daily bingo games have been configured with a Full House Prize amount which is very big if won quickly, say within 30 calls, but which reduces the longer it takes to be won. This is often referred to as a "Decreasing Full House" game. Because Bingo numbers are randomly selected by the Super Scot Bingo system, the more tickets you buy in these games, the greater your chance of winning the big Full House Prize quickly. These games tend to be very popular.

A Progressive Jackpot is running most of the time. The Progressive Jackpot fund grows "progressively" as people buy bingo tickets, or wager their money on certain slots games which have Progressive Jackpots attached to them. For each wager staked, or bingo ticket bought with cash funds, our system automatically adds a small credit to the associated Progressive Jackpot total, which often runs to thousands of pounds. The Progressive Jackpot is won when certain pre-set conditions are met, such as achieving Full House in less than a set number of calls. In order to make the Progressive Jackpot easier to be won, Super Scot Bingo may vary over time the number of calls within which a Full House must be achieved to trigger the jackpot - we like winners on our site!

How can I earn Bonuses?

There are 4 ways that bonus funds can be earned:

  • Through our excellent loyalty scheme, you earn unqualified bonus with each deposit you make
  • By referring other players (perhaps your friends and family) to Super Scot Bingo, you earn qualified bonus funds as a percentage of the deposits that your referred players make during their first three months with us
  • Within our chat-rooms, our chat-managers regularly run games and quizzes for which, at their discretion, they award bonus money. These prizes are credited as qualified bonus funds the next working day
  • Finally, we regularly run exciting promotions to invite new players to join us - these often award qualified bonus money.

What is the difference between Qualified and Unqualified bonus?

Bonus funds take two forms; "Qualified", means it can be used to buy bingo tickets straight away. "Unqualified" means that it's unplayable credit on your account until certain wagering conditions have been met. Once the conditions have been met, it is automatically converted to playable "Qualified" bonus.

Typically, there are two types of wagering condition which enable bonus to become qualified; firstly, your unqualified bonus funds will automatically become qualified if you have lost 95% of the cash-deposit for which the bonus was originally rewarded. Secondly, You wager cash funds in bingo, slots, keno or pull-tabs until, after a while, the total value of wagers you've made is sufficient to qualify your bonus funds. Qualified bonus is only playable within the bingo games, and cannot be used on the casino games, or slot machines

How do I Refer a Friend?

If you refer your friends to us here at Super Scot Bingo we will give you back 5% of all the deposits they make for 91 days! All you need to do is send them the referral link, which is available from the Reports Area. Just click on your 'Reports' tab located to the far right of your option tabs within the lobby. Then select the 'Referral Earnings' tab. follow the simple instructions to start earning money.

How to Pre-order tickets?

To pre-order your tickets, follow these simple steps:
1. Login and go to the Games-lobby
2. Click on the "Pre-order" button on
the any of the bingo-room icons
3. On the pre-order page, specify
the time and date and room of the game you would like to play
4. Specify how many tickets you would like to pre-order
5. You can check your pre-ordered tickets before game-time in the
"Pre-ordered Games" report, and see how they performed in the usual
"Game Activity" report

Do I have to spend ages downloading lots of software?

At Super Scot Bingo we believe in not making you wait for tedious downloads. Once you have registered with us you can play straight away! All our games use state of the art "Flash" software, which means you can play anytime and anywhere.

Does Super Scot Bingo run on a Mac and a PC?

Yes, you can enjoy Super Scot Bingo on either Mac or PC.

Do I need a powerful computer to play?

No, Super Scot Bingo will run on the average home computer. If you can surf the net with no problems, you should be able to play Super Scot Bingo. Here are the technical specs in more detail:

Required:
Flash 7 plug-in
Pentium II Class PC (233Mhz)
Internet Explorer 5.5 or Mozilla Firefox 1.0
iMac (IE Only)
64 MB RAM
56 K Internet Connection

Recommended
Latest Flash plug-in
Pentium III Class PC (500Mhz+)
Internet Explorer 6 or Mozilla Firefox
Mac G3 or G4 (IE Only)
128 MB RAM
Cable/DSL Internet Connection

I have forgotten my alias or password, what should I do?

All you have to do is just click on the "forgot login?" link located in the "Join now!!!" box, and follow the detail recovery process. All your details will be sent directly to your registered email address.

Depositing Money and Claiming Winnings

What payment methods do you accept?

At Super Scot Bingo we accept the following payment methods: Switch/Maestro, Visa, MasterCard as well as Neteller and Click to Pay. If you ever experience difficulties depositing money into your account please contact a member of our support team immediately. For more information check out our Banking page.

How do I deposit money into my account?

Once you have registered with Super Scot Bingo all you need to do is just log in and select the 'Cashier' function. Choose a payment method and deposit, it's that simple. For more details, please see the Banking link on the Super Scot Bingo home page.

Can I claim the joining bonus then withdraw without playing?

Here at Super Scot Bingo we offer you 100% first deposit match bonus up to the value of L200, however you cannot withdraw that money immediately without meeting certain wagering requirements. Either you will need to loose 95% of your original deposit without making a win, or you must wager the equivalent of 12 times your deposit bonus before you can withdraw it. For example, to withdraw a L10 bonus you must first to wager L120 (12xL10). Wagers may be made up from the cash or qualified bonus in your account including that receive from any winnings you receive.

What is the minimum amount I can deposit?

The minimum amount that can be deposited is £10. Please remember that we have a great loyalty program in place. Not only will you receive 100% first deposit bonus up to the value of L200, we will also reward you for all other deposits you make with us through our Loyalty Bonus Scheme. Please see the Promotions link on the Super Scot Bingo home page.

What is the maximum amount I can deposit?

The current maximum daily deposit limit here at Super Scot Bingo is £300.

How will my transactions appear on my bank or credit card statements?

All transactions made through Super Scot Bingo will appear as 'The Gaming Network' on your bank or credit card statement.

Support

Do you have live support online?

Our office staff are available to contact from 9:00am to 5:00pm UK local time, Monday to Friday (this may vary over UK Bank Holidays ). You can contact them in the office on our free-phone number: 0800 043 6584 or by Email at support@superscotbingo.com. They always make sure to reply to your enquiries as soon as possible. And don't forget our chat managers are also available to help you in the bingo room, so don't hesitate to ask!

Can I email your support staff?

We would love to hear from you or help you with any problems you may have, just send an Email to support@superscotbingo.com and we will respond to you promptly.

Can I call your support staff?

Yes you can. Simply call our dedicated free phone support line on : 0800 043 6584.

Security

Is it legal to play bingo online at Super Scot Bingo?

Of course! It is completely legal to play bingo with Super Scot Bingo.

Will my personal details be safe?

We treat your security as our utmost priority. Super Scot Bingo uses the best and latest security technology to keep all your details safe.

Will Super Scot Bingo pass my details on to any third parties?

No! We would never pass any of your details on to any third parties.

Will my credit card details be safe?

Yes, we go to the greatest lengths to make sure all your details are kept secure at all times. We have in place state-of-the-art SSL encryption technologies.

Game Play

How can I be sure that the games are fair?

The outcome of the games on "Super Scot Bingo" are 100% statistically random. Super Scot Bingo uses a Geiger-Muller Tube Detector that measures minute changes in background radiation levels and then converts this raw data into a bingo ball, or a reel on a slot machine etc. The outcome of our Geiger-Muller counter has been tested and certified by Technical Systems Testing (TST) as being 100% statistically random.

What games other than bingo do you offer?

We have a great and wide variety of games on offer here at Super Scot Bingo so there is never any need for you to get bored! Including Keno, Slots, Pull-Tabs, Table poker, Blackjack and many more! With fantastic payouts and great bonus' you will never want to leave. Don't worry if you are new to the games, or if you have just forgotten how to play them, instructions for all games can be found on the 'How to Play' page on the Super Scot Bingo home page.

Can I play 75 ball bingo as well?

90-ball bingo is the traditional game played in the UK and Australia, the kind that you may be familiar with if you visit any Bingo Halls in England. But we don't just offer 90-ball bingo, you can also play 75-ball bingo as often found in North America. Have Fun!

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